What is a Challenge?

A challenge is an engaging task or set of tasks that encourage users to complete specific actions within your system in exchange for rewards such as points, badges, or other incentives.
Challenges can be customized to match your business goals, allowing you to drive user behavior, increase engagement, and foster customer loyalty.

Why Use Challenges?

Challenges provide a fun and interactive way for your users to engage with your platform. They serve multiple purposes:

• Increase Engagement : Users are motivated to complete challenges to earn rewards, encouraging them to spend more time interacting with your platform.
• Boost Loyalty: Regularly offering challenges helps keep users coming back, fostering a stronger relationship with your brand.
• Track User Behavior: By creating targeted challenges, you can gather valuable insights into user preferences and behaviors.
• Promote Desired Actions: Direct users toward specific actions, such as making a purchase, referring a friend, or completing a survey.

What You Can Do in This Section

In the challenge creation panel, you will learn how to:

• Create engaging challenges with custom actions and rewards.
• Set point limits and event-based triggers.
• Define completion limits to ensure the challenge aligns with your goals.
• Create tag-based challenges: Learn how to segment and target specific user groups (e.g., VIPs) with tag-based challenges for personalized engagement.
• Set point expiration: Understand what point expiration is, and how to configure point expiration settings for each challenge to control the longevity of earned rewards.

Let's Start!